PRINCIPAL BUSINESS IS SELLING FIXTURES
The principal business of Stone Standard is the sale of decorative hardware and plumbing fixtures. Stone Standard is a distinguished retailer and provides exceptional customer service.
MAINTAINS A STANDARD PRICING MODEL
Stone Standard has a pricing model which allows for retail, wholesale, and quantity pricing and prices are in accordance with the manufacturer’s guidelines. The showroom does not adjust prices in response to competitor’s prices.
PROVIDES DETAILED WRITTEN QUOTES
Stone Standard provides written quotes that contain the brand name, manufacturer’s model number, finish or color, and the manufacturer’s list price. Items with lead times over two weeks will include the estimated lead time.
PUBLISHES A LIST OF BRANDS OFFERED
The Stone Standard website lists the logos of each manufacturer with links to each respective manufacturer’s web site. This enables customers to review products offered by each manufacturer that are available from Stone Standard.
OFFERS EXTENDED HOURS OF OPERATION
Stone Standard offers customers the option to meet with a sales person outside normal business hours at the showroom, the customer’s residence or at another location convenient to the customer.
FILES WARRANTY CLAIMS FOR THE CUSTOMER
Stone Standard assists customers by filing warranty claims.
PROVIDES UNBIASED ADVICE
Stone Standard does not favor one brand over another brand because of sales quotas stipulated by a manufacturer, commissions or because one brand may have higher profit margins than another brand.